First, you need to send us the formal purchase order including complete order details, like which model, quantity, color, specification, logo imprinting, packing, power supply, plug type and other details, as more as possible. Second, we will issue the sales contract once got your order. Please sign and stamp back to us! After this, order is confirmed and you should send us the deposit. Once we got your deposit, we will start to prepare the raw material and components immediately. Within 15~20days, all the material / components / packing can be ready for mass production. After this, it takes another 7~10 days for assembling / quality inspection / packing etc. Around 30 days, the goods can be ready for shipment. At that time, we will send you the shipping advice together with our report about order situation. Once you got these information, you can choice: 1) arrange someone you can trust come to our factory or our warehouse for checking the goods standing for you. 2) Or you can trust us and we will arrange our quality control people to check the goods again. We will also issue an inspection report for this order. So you can understand further about your goods. If you are satisfied with inspection result, then please arrange the balance payment for us. Once we got it, will deliver the goods to sea port and arrange the shipment immediately. Once the goods shipped on board, we will inform you the shipping date and send you the full set of original shipping documents. Normally including the Clean Bill of Lading, packing list, commercial invoice. For other custom clearance documents: If you need the certificate of origin, like C/O / Form A / Form E etc., please inform us before shipment and we can supply you. If you need other official documents or certificates, like CIQ certificate / CCVO CCPIT (China Council for the Promotion of International Trade) authentication / invoice the embassy certification / weight list the embassy certification etc., please also inform us before shipment and we can supply you. These documents, some are necessary documents requested by your local custom; some can let your goods enjoy a lower import duty, which will save the cost for you. And for us, we are quite willing to be your help at any time. So never hesitate to tell us your requirements. Normally by sea shipment, the goods will be arrived in the destination port almost one month later. So before the goods arrival, you need to have all these custom clearance documents ready in hand or with the local forwarder agent. Once the goods arrived, the local forwarder agent should apply the custom clearance in time, if later, there will be some penalty for the delay. And you will be required to pay the import duty and local handling charges etc. If by FOB term, you need to pay the freight also. After these operation, you should get the goods finally. But it is not the last step. Due to the long distance transportation, it is possible that few goods or packing may be damaged during the shipment. So please have a careful checking for the goods situation, if any problems, please report to local forwarder agent (or the shipping company) for the solution. Here I would like to explain further: when we shipped out the goods, I promise all the goods are in good conditions and well packed. The shipping company can be our proof, since they have issued us Clean on Board Bill of Lading. If any problem been found, they will remark the B/L, at least is not clean on board. So if you received some damaged goods, it is really not our responsibility. Hope you understand! I also wish everything is fine with you! Good Luck!